

Measure your competitiveness as a CIO and turn the assessment into a strategic advantage
What is the CIO Competitiveness Index?
The role of the CIO has evolved significantly. Today, it is no longer measured solely by system stability, but by the ability to deliver business value, align with corporate strategy, and lead the organization’s technological transformation.
The CIO Competitiveness Index, developed by Setesca and LiceoTIC, is a self-assessment tool specifically designed to provide a structured, objective, and comparable view of the current state of your IT department and your own professional positioning.

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CIO Competitiveness IndexThe competitiveness index for the CIO and the IT department. CIO Competitiveness Index 360The real diagnostic of the CIO’s and the IT department’s positioning. IT Department Competitiveness IndexThe index that measures the real competitiveness of your IT department.
¿How the CIO Competitiveness Index works?
Form
Analysis
Vision
CCI 360 Version
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Complete the form*
to generate your CIO Competitiveness Index
You will receive the CIO Competitiveness Index report by email
You will gain a clear view of your level of competitiveness as a CIO.
If you wish, you may request the advanced CIO Competitiveness Index 360 report
*IMPORTANT: The data provided through this form will be processed confidentially and anonymized. Under no circumstances will it allow the direct or indirect identification of the individual who provided it. The information collected will be used solely for the preparation of the corresponding report and will not be used for commercial purposes, subsequent communications, nor shared with third parties.


The CIO Competitiveness Index, based on an online questionnaire, enables CIOs to assess key aspects such as the level of IT maturity, the degree of alignment with the business, the perceived quality of the services delivered, organizational efficiency, and positioning against market standards. Based on the responses provided, a personalized report is generated, offering a clear picture of the current state of the IT department.
This report is designed as a reflection and decision-support tool, as well as a benchmarking model against market best practices in both the short and medium term. It can serve as a foundation for defining priorities, improvement plans, or strategic initiatives within the IT area.

The competitiveness of the CIO and their IT department is not defined solely by internal perception or self-assessment of performance. In practice, competitiveness is always a relative value, determined by how the CIO is perceived by their environment: senior management, the business, users, and the market.
The CIO Competitiveness Index 360, developed by Setesca and LiceoTIC, is an advanced diagnostic tool that provides a comprehensive, objective, and validated view of the CIO’s actual positioning by incorporating the perspectives of the key stakeholders with whom they interact.
Beyond self-assessment
Self-assessment is an essential first step, as it allows the CIO to reflect on their own perception of the IT department and their role. However, on its own, it is not sufficient.
Experience shows that, in many cases, there is a significant gap between:
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The value the CIO believes they deliver.
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The value actually perceived by the organization’s different stakeholders.
The 360º diagnosis makes it possible to objectively identify and measure this gap.
What does the CIO Competitiveness Index 360 consist of?
The diagnosis is based on the structured collection of feedback through specific questionnaires addressed to:
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Executive Management
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Executive Committee
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Key internal users
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Market and headhunters
Each group provides a complementary perspective on the performance, impact, and positioning of the CIO and the IT department.
An actionable, decision-oriented report
Based on the responses collected, Setesca produces a personalized report that provides the CIO with:
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An objective view of how they are perceived by their environment.
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Identification of gaps between self-perception and external perception.
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Clear signals of latent risks.
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Concrete opportunities for improvement and positioning reinforcement.
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A solid foundation for defining action plans and strategic priorities.
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IT Department Competitiveness Index is the index that measures the real competitiveness of your IT department.
Today, IT departments no longer compete solely on technology. They compete on execution capability, business alignment, operational efficiency, and talent. They compete in their ability to sustain company growth and adapt to an increasingly demanding environment.
That is why we have created the IT Department Competitiveness Index: an advanced index designed to objectively assess how competitive an IT department truly is.
Much more than a technological diagnosis
The IT Department Competitiveness Index: is neither a technical audit nor a theoretical maturity model. It is a strategic analysis that measures how the IT department contributes to the company’s overall competitiveness.
The index answers a key question for any executive committee:
Does our IT department drive the business, or does it simply keep it running?
Based on a proprietary methodology, the report analyzes the main levers that determine the competitiveness of an IT department: operational capability, alignment with business objectives, innovation model, talent management, service delivery efficiency, and the level of governance, security, and resilience.
A clear view to support better decision-making
The outcome is an overall IT department competitiveness score, supported by a detailed analysis across key areas, identifying strengths, risks, and opportunities for improvement.




